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Frequently Asked Questions
General Questions
Donna Bella products combine 24K gold with powerful anti-aging ingredients like collagen, hyaluronic acid, retinol, and peptides. Each formula is clinically developed to deliver visible, non-surgical results in skin firmness, radiance, and hydration.
All Donna Bella products are made in the USA in FDA-compliant laboratories, using premium, clinically tested ingredients.
Apply the 24K Eye Serum first, followed by the Eye Cream. For weekly intensive care, use the Eye Treatment Mask.
Yes, but only powder makeup is recommended. Avoid using liquid makeup or moisturizer over it, as it may disrupt the lifting effect.
Use once or twice a week. Apply it to clean skin before serum and moisturizer.
Yes. Use the Serum and Cream daily, and the Mask weekly for best results.
Results vary, but many users report visible improvements such as smoother, firmer, and more radiant skin within 2 to 4 weeks. Instant-lift products provide visible effects within min
These are non-surgical, temporary lifting solutions that last 6–8 hours. Continued use of the full regimen supports long-term skin health and renewal.
Yes! You can purchase digital gift cards directly on our website here. They are perfect for birthdays, holidays, or any special occasion.
Gift cards are delivered by email and contain a code that can be used at checkout. They never expire and can be used toward any product on our website.
Orders typically ship within 1–2 business days. Delivery times vary by location but usually range between 3–7 business days within Canada.
Yes! We offer free standard shipping across Canada on all our products.
Once your order is shipped, you will receive a tracking number via email. You can use it to monitor your delivery status online.
For support with orders, returns, or product questions, please email us at contact@ushinecosmetics.com or use the contact form on our website.